Return Policy At Home Core Essentials, We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within 14 days of receiving your order for a refund, exchange, or store credit, subject to the terms and conditions outlined below.
Eligibility for Returns: • To be eligible for a return, items must be unused, undamaged, and in their original packaging. • Items must be returned within 14 days of the delivery date.
Certain items, such as personalized or customized products, gift cards, and downloadable software, are not eligible for return. Initiating a Return: To initiate a return, please follow these steps:
Contact our customer service team at Live Chat our Helpline.com to request a return authorization.
Provide your order number and details of the item(s) you wish to return.
Once your return request is approved, you will receive instructions on how to return the item(s).
Return Shipping: • Customers are responsible for the cost of return shipping, unless the return is due to a defect or error on our part.
We recommend using a track-able shipping method and insuring the package for its full value.
Home Core Essentials, is not responsible for items lost or damaged during return shipping.
Refunds: • Refunds will be issued to the original method of payment used during the purchase.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If your return is approved, refunds will be processed within 5 business days.
Exchanges: • If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange an exchange.
Exchanges are subject to product availability. If the desired item is not available, a refund or store credit may be offered instead. Contact Us: If you have any questions or concerns about our return policy, please contact us at our helpline.com Our customer service team is here to assist.
